ROCKET POWER TO EVERYONE

We set focus on user experience and customer value in order to simplify everyday life for our customers. The Tripletex playbook describes how we work and what we believe in. We believe that culture eats process for breakfast and to succeed we create a culture that empowers our employees.

Feel the pain

To maximise the customer value we deliver, you must place yourself in the customers perspective and understand how they work and interact with our product. We must feel the pain of the customer experience to be able to come up with innovative and user friendly solutions. Be an advocate of the end user and share your learnings.

Our teams are cross-functional product teams and each team consist of these roles.

See all our teams

Core team explained

Product owner

Customer & client focus

Understand and anticipate client needs

Has deep knowledge of the market and competitors

Communicate team recruitment needs

Manage the product backlog

Communicate cross team dependencies

Balance new features vs product maintenance

Create a priritized list of backlog items

Defines team vision and goals

Keeps product aligned with business goals

Communicates with internal stakeholders to understand business objectives

Create a product roadmap

Prioritize needs

Consider and understands what the customer needs

Prioritize and communicate the teams work

Consider needs and objective of stakeholders

Evaluates product progress

Is accountable for the end result of the product in every delivery

Verifies customer impact and value of a delivery

Determines if the final product meets requirements and goals

Team lead

Ensure competence in team

Coach team members

Communicate team members training needs

Communicate team recruitment needs

Participate in interviews

Responsible for the teams deliveries

Coordinate cross team deliveries

Delegate tasks and set release plans

Ensure efficient and secure deliveries with high quality

Ensure a positive team culture

Create an inspiring team environment with open communication

Convey Tripletex values and visions

Suggest and organize team building activities

Implement the teams development process

Ensure an efficient everyday workflow

Facilitate necessary meetings and workshops

Ensure continious improvement of the team

Oversee technology preparedness in the team

Ensure a high quality, maintainable, efficient and developer friendly code base

Prioritize technically debt and refactoring needs

Tech lead

Drive pragmatic solutions to difficult tasks

Influence and coach other developers to implement great solutions

A Tech Lead is pragmatic and solution-oriented

Manage technology preparedness

Ensure high quality code reviews, and coach others to do the same

Manage a high quality, secure, maintainable, efficient and developer friendly code base

Manage technical debt

Involved in implementing best practices

Communicate and implement best practices in team

Be involved in creating best practices cross teams

Keeps up to date with trends and best practices

Map technology to customer value

Communicate how existing and new technology can create customer value

Communicate technology possibillities an restrictions to stakeholders

Developer

UX

QA

Back to core team

The core workflow describe how we work.

Learn about our team delivery rocket

Learn more about core workflow

Core workflow explained

Strategic level

On a strategic level we set the direction and purpose, the leading star to follow when we decide on what to implement. The team should set their own goals to meet the overall company OKRs and overall vision.

Input: Company OKRs and Vision
Output: Team goals

Prioritization

Prioritization level is about bridging the strategic goals of the team with deliverables. Prioritize the areas/features based on value and cost. Be open and explore before you set the roadmap together with stakeholders.

Input: Team goals
Output: Roadmap

Implementation

Implementation level is our day to day work. Based on epics we divide into tasks and implement continuously to get value into production. A task is done when its intended customer value is verified in production.

Input: Roadmap
Output: Customer value